GENERAL INFORMATION

POSTAGE
​Postage is by Australia Post.
If you require postage insurance please contact me as there will be a charge for insurance. All postage will have a tracking number which will be sent to you once the package has been posted. 

​OVERSEAS POSTAGE
Worldwide postage is AU$30.00. Multiple items can be sent in one parcel to save on postage. Please Contact me if you need further information, or a quote, as postage requirements may be different in various countries.

Please note:
I am not responsible for any Taxes in your country or loss or damage caused by a postal agency.

SHOPPING AND PAYMENT
If you would like to pick up your  jewellery rather than post, you can email or text me and organize a pick up time. In this instance any postage paid will be refunded.

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INSURANCE  Insurance is not included in postage. If you wish to have your item insured please contact me. Each item will have a postal tracking number or need a signature on delivery.

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RETURN POLICY  
​If you are not happy with your purchase, please return the item within 14 days for exchange or a full refund.
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GUARANTEE   All  jewellery is .925 Sterling silver, Quality 14K Gold Filled, or as listed, and comes with a full lifetime workmanship guarantee. If you have any problems, please contact me first as I value all my customers.

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WHOLESALE      
​Wholesale customers are welcome to contact me.      

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SHOPPING HOURS
My website is open 7 days a week.
Postage of jewellery is generally next day unless it is a custom item, made by order, Sunday or holiday period.
​Pick up is by appointment times.
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